SOURCE -

The first question we ask on every job is not "what is it" but "where has it come from."

A rat infestation is rarely just rats. There is usually a reason they are present, a damaged drain, a gap in the building fabric, a change of local environment. A mouse problem in a commercial kitchen is rarely just about the mice, it's about what conditions are allowing them to thrive. 

Finding the source is the most important part of the job. Without it, any treatment is temporary. 

For rodent problems we regularly use drain surveys to identify entry points beneath the property. Rats exploit drainage defects that are invisible from the surface, and that no amount of baiting will resolve. 

EXLUDE AND RESTRICT -

Once we have identified the source we work to close it down. 

This means proofing entry points if possible, improving drainage where needed, removing harbourages, and reducing the conditions that made the property attractive to pests in the first place. This is the stage of the job that has the greatest long term impact for the customer. 

This is also where we have the most honest conversations with our clients. Sometimes the solution requires action on both sides. Bin management, maintenance schedules, building repairs. We will always be straight with you about what is needed and why. 

A NOTE ON RODENTICIDES
Bespoke Pest Control is committed to responsible use of rodenticides in line with CRRU - Campaign for Resoncible Rodenticide Use. Secondary poisoning of wild animals is a well documented and serious consequence of irresponsible rodenticide use. Where exclusion and restriction can resolve a problem without chemical intervention, that is our preferred approach. 

MANAGE -

Some environments carry ongoing pest risks that cannot be eliminated entirely, commercial kitchens, warehouses and multi-occupancy residential buildings. 
for these clients we provide ongoing monitoring and management contracts that keep risk levels low and provide documented evidence of compliance.
When ongoing management is working, the result is the absence of a problem. That can be difficult to place a value on, until something goes wrong. 
Regular visits mean we identify issues early, respond quickly and keep you informed. You deal with he same person every time, and that person knows your property. 

OUR ACCREDITATIONS 

NPTA -National Pest Technician Association
Basis Prompt - Continuing professional development in pest management.
Alcumus Safe Contractor - Health and safety accreditation 
CRRU - Committed to responsible rodenticide use. 
Think Wildlife Supporter - Reducing environmental impact of pest control.
Fully insured. CPD certified. Drain awareness trained.